Cookie Policy

What are cookies?

Cookies are small data files that are received on the terminal from the website visited and are used to record certain browsing interactions on a website by storing data that can be updated and retrieved. These files are stored on the user's computer and contain anonymous data that is not harmful to the user's computer. They are used to remember the user's preferences, such as the language selected, access data or personalisation of the page.

Cookies can also be used to record anonymous information about how the visitor uses the site. For example, from which web page you accessed the site or whether you used a banner ad to reach it.

Why does this website use cookies?

THIS WEBSITE uses cookies that are strictly necessary and essential for you to use our websites and to be able to move freely, use secure areas, configure personalised options, etc. It also uses cookies that collect data relating to the analysis of the use of the website. These are used to help improve the service for the user, measuring the use and performance of the page in order to optimise and personalise it.

Our sites may also have links to social networks (such as Facebook or Twitter). THIS WEBSITE does not control the cookies used by these external websites. For more information about cookies from social networks or other external websites, we advise you to check their own cookie policies.

How do we use the different types of cookies?

According to their purpose:

Technical cookies

Cookies are essential and strictly necessary techniques for the correct functioning of a web portal and the use of the different options and services it offers.

For example, those that serve for session maintenance, response time management, performance or validation options, use of security features, content sharing with social networks, etc.

Personalisation cookies

These cookies allow the user to specify or customise some features of the general options of the website. For example, to define the language, the regional configuration or the type of browser.

Analytical Cookies

Analytical cookies are those used by our web portals to create browsing profiles and to find out user preferences in order to improve the range of products and services on offer.

For example, an analytical cookie could be used to monitor the geographic areas of greatest interest to a user, which product is the most popular, etc.

Advertising/advertising cookies

Advertising cookies allow the management of advertising spaces according to specific criteria. For example, frequency of access, edited content, etc.

Advertising cookies allow, through the management of advertising, to store behavioural information through the observation of habits, studying the accesses and forming a profile of user preferences, in order to offer advertising related to the interests of the user's profile.

According to deadline:

Session cookies

Session cookies are those that last as long as the user is browsing the website and are deleted when the user has finished browsing.

Persistent cookies

These cookies are stored in the user's terminal for a longer period of time, making it easier to control the preferences chosen without having to repeat certain parameters each time the website is visited.

What if I don't want to have these cookies or I don't do anything?

In order to comply with current legislation, we must ask your permission to manage cookies. If you decide not to authorise the processing by telling us that you do not agree, we would only use technical cookies, as they are essential for browsing our website. In this case, we would not store any cookies. If you continue to browse our website without refusing permission, this implies that you accept their use.

Please note that if you reject or delete web browsing cookies, we will not be able to maintain your preferences, some features of the pages will not be operational, we will not be able to offer you personalised services and each time you browse our website we will have to ask you again for your authorisation to use cookies.

If, however, you decide to modify the configuration of your access to the website, you should be aware that you can delete cookies or prevent this information from being recorded on your computer at any time by modifying the configuration parameters of your browser:

These browsers are subject to updates or modifications, so we cannot guarantee that they are fully compatible with your browser version. You may also be using another browser not covered by these links, such as Konqueror, Arora, Flock, etc.

To avoid these mismatches, you can access them directly from your browser's options, usually found in the Options menu, in the "Privacy" section. (Please consult your browser's help for more information).

Is the data collected in the cookies used on websites other than THIS WEBSITE?

Some of our cookies are used to generate advertising on third-party networks or to perform analytics for which we use tools external to THIS WEBSITE. The cookies used are for the exclusive use of the bank and its group of companies, which in no case markets them.

In this WEB we work with reliable suppliers who help us in the management and personalisation of our web pages.

So what does the above information mean?

If you accept our cookies, you allow us to improve the ESTA WEB sites in order to offer you optimal access and to provide you with a more efficient and personalised service.

In addition, you can configure your browser to set only trusted websites or pages that you are currently browsing to manage cookies, allowing you to select your preferences.

With this policy, THIS WEBSITE demonstrates its commitment to the current legislation on the use of cookies, providing you with information so that you can understand what type of cookies we use and why we do so. In doing so, we aim to provide you with transparency in relation to the data processed during the browsing done from your computer on our website.

This policy is reviewed periodically to ensure that it is current and may change. We recommend that you visit the site regularly, where we will inform you of any updates.

Where can I get more information?

If you need more information on the cookies directive, please consult the Official State Gazette published on 31 March 2012 (for Spain), which transposes the directives on electronic communications. You can also consult the directive at Information Commissioner Office (in English).

In addition, you can access didactic videos published by the Spanish Data Protection Agency which explain, step by step, how to configure the privacy options of the most common browsers, social networks and mobile operating systems, at AEPD Videos.

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